Privacy policy
Privacy Policy
Last updated: May 20th, 2026
This Privacy Policy describes how Kandi Nails ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit our website, place an order, interact with us, or otherwise use our services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect personal information in several ways depending on how you interact with our Services.
Information You Provide Directly
When you place an order, contact us, subscribe to marketing communications, or create an account, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment confirmation details
- Account login credentials
- Order history
- Customer support messages
- Product reviews or submitted content
You may choose not to provide certain information, but this may limit your ability to use some features of the Services.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information through cookies and similar technologies, including:
- IP address
- Device type
- Browser type
- Operating system
- Referral URLs
- Website interaction data
- Shopping behavior and preferences
This information helps us improve website functionality, performance, analytics, and marketing efforts.
Information From Third Parties
We may receive information from third-party service providers including:
- Shopify
- Payment processors
- Shipping carriers
- Advertising and analytics providers
- Fraud prevention providers
These third parties may collect and process information necessary to provide services on our behalf.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding purchases or inquiries
- Send order confirmations and shipping updates
- Improve our products and Services
- Prevent fraud and unauthorized activity
- Personalize your shopping experience
- Send promotional emails, SMS messages, or marketing communications
- Display relevant advertising on third-party platforms
You may unsubscribe from promotional communications at any time using the unsubscribe link provided in emails or by contacting us directly.
3. Cookies & Tracking Technologies
Like many ecommerce websites, we use cookies and similar technologies to:
- Remember your preferences
- Keep items in your cart
- Analyze website traffic
- Improve site functionality
- Personalize advertising
Our store is hosted on Shopify, which may also use cookies and tracking technologies to support our Services.
You can manage cookie preferences through your browser settings. Please note that disabling cookies may impact certain website functionality.
For more information about Shopify’s cookies, visit:
4. How We Share Information
We may share your information with trusted third parties that help operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Marketing and advertising partners
- Analytics providers
- Fraud prevention and security providers
We may also disclose information:
- To comply with legal obligations
- To protect our rights or property
- In connection with a business transfer, merger, or acquisition
- With your consent or at your direction
We do not sell your personal information in exchange for monetary compensation.
5. User-Generated Content
If you submit reviews, photos, testimonials, or other content to public portions of the Site or social media, that content may be publicly visible.
We are not responsible for how third parties may use information you choose to share publicly.
6. Third-Party Services & Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any external sites you visit.
7. Data Security
We implement reasonable security measures designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Please avoid sending sensitive information through unsecured channels.
8. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill orders
- Provide Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion
- Right to withdraw consent
- Right to opt out of marketing communications
- Right to data portability
To exercise any applicable rights, please contact us at:
info@kandinails.com
We may request verification information before processing certain requests.
10. Children’s Privacy
Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can remove the information.
11. International Users
If you access our Services from outside the United States, please note that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Kandi Nails
info@kandinails.com