Shipping policy
At Kandi Nails, every order is packed with care so your set arrives fresh, secure, and ready to wear.
Order Processing
Please allow 1–3 business days for your order to be processed and shipped out. Processing times do not include weekends or holidays.
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Shipping Rates
We currently offer shipping within the United States only.
Standard Shipping
$6.99 flat rate
Free standard shipping on orders over $59.90
Express Shipping
$14.99 flat rate
Please note that delivery times begin after your order has been processed and handed off to the carrier.
Tracking Your Order
Once your package ships, a tracking number will be sent to the email used at checkout. Tracking updates may take up to 24–48 hours to appear after the carrier receives the package.
Order Cancellations & Modifications
Orders may be cancelled or modified within 24 hours of purchase. After this window, we may have already started processing your order and cannot guarantee changes.
Once an order has shipped, it can no longer be cancelled or modified.
To request a cancellation or modification, please contact info@kandinails.com as soon as possible with your order number.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. Kandi Nails is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete shipping information.